According to statistics from PYMNTS, 51% of customers rank convenience as the most important factor when choosing how to pay. For MSPs, that means clients now expect more than just the ability to settle invoices online. They also want a smooth, self-service payment experience that reflects the professionalism of your business.

ConnectBooster has long been a familiar name in MSP billing software. Many managed service providers (MSPs) adopted it early on to automate invoice emails and let clients pay online. However, as MSP businesses grow and client expectations rise, owners are finding that they need more advanced, flexible, and automated billing solutions than what ConnectBooster offers. If your billing workflow feels dated, limited, or out of step with how your clients want to pay, you are not the only one rethinking your options.

Many MSPs are seeking alternatives to overcome ConnectBooster’s limitations in integration, automation, and branding. Upgrading your billing stack can eliminate manual work, expedite payment, and provide a better experience for your clients.

In this article, we will guide you through the top ConnectBooster alternatives for MSPs. We’ll highlight why MSPs are considering a change, the key features to prioritize in a new platform, and a comparison of leading competitors.

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Why MSPs Seek Alternatives to ConnectBooster

As MSPs grow, the challenges they face can quickly outpace what ConnectBooster was built to handle. This turns once-reliable workflows into daily frustrations that instigate the search for better options. 

Here are the top reasons MSPs start looking for ConnectBooster alternatives as their needs evolve:

Outgrowing Legacy Features:

As MSP operations scale, some find that ConnectBooster’s functionality isn’t keeping up. For example, ConnectBooster lacks same-day ACH funding and automated deposit reconciliation. 

The platform provides basic reports, but modern MSPs need more insightful analytics and real-time billing data syncing across systems. These legacy limitations become more apparent as invoice volumes increase and MSP finance teams demand greater efficiency.

Desire for Better Automation:

Many MSPs want a truly hands-off billing workflow. With automation now a top priority, MSPs are seeking platforms that can handle everything from invoice creation to payment collection to deposit reconciliation without constant human intervention.

Branded, Modern Client Experience:

According to research by McKinsey & Company, personalization (like a branded portal) can drive a 10–15% revenue lift by enhancing customer engagement. Trust and professionalism are crucial in client relationships. 

ConnectBooster’s client portal runs on ConnectBooster’s own domain, not yours, and its interface can feel dated. 

In contrast, newer solutions offer fully white-labeled portals on your domain, giving clients a seamless experience that feels like an extension of your website. 

Deeper Integrations: 

As MSPs grow, they often adopt a broader toolset. Perhaps you’re using ConnectWise or Autotask for tickets, QuickBooks or Xero for accounting, and you need your payment system to talk to all of them. MSPs are seeking alternatives with deeper, real-time integration into their PSA (professional services automation) and accounting software. 

For example, they want invoices and payments to sync instantly to avoid double data entry or missed updates. If ConnectBooster’s integrations feel shallow or if you’re using systems it doesn’t support, an alternative that connects with all your tools becomes very attractive.

Support and Flexibility:

Finally, some MSPs cite challenges with ConnectBooster’s support or pricing model. Inflexible contracts can feel restrictive if your needs change. Growing providers may also desire more responsive, hands-on onboarding support to get up and running. 

If an MSP has felt locked into a lengthy agreement or struggled to get timely help when issues arise, that frustration can drive the search for a more flexible, client-centric vendor.

In short, seeking alternatives ensures your billing platform can scale with you, automate your processes, and deliver the professional experience your clients expect. If ConnectBooster is creating extra work or holding back your client experience, it may be time to explore a better fit.

Key Features to Look for in a ConnectBooster Alternative

When evaluating a new billing and payments platform for your MSP, you’ll want to ensure it checks all the right boxes. 

Here is a checklist of must-have features to prioritize in any ConnectBooster alternative:

1. Deep PSA and Accounting Integrations:

Your billing system should seamlessly connect with the tools you already use to run your business. Look for native integrations with PSA software, such as ConnectWise Manage, Autotask, HaloPSA, or SuperOps, as well as with accounting platforms such as QuickBooks Online, QuickBooks Desktop, or Xero. 

Deep integrations mean invoices, payments, and client data sync automatically across systems. This eliminates duplicate data entry and ensures that when a client pays an invoice, that information is immediately reflected in your PSA software and accounting solution. 

Real-time, bi-directional syncing is ideal. Your goal is to avoid any manual importing, exporting, or reconciliation between separate systems.

2. Branded/White Label Client Payment Portal:

Client experience matters. Research shows that a smooth, professional payment process can significantly increase on-time payments and reduce collections issues. For example, according to Testlio, optimized payment processes can boost conversion rates by 10-15%.

The ideal billing solution will let you present a white-label payment portal that is fully branded as your company. This includes using your own domain for the portal URL and your logo/colors on all client-facing pages. 

A branded portal instills trust and provides a seamless billing experience for your clients (without redirecting them to a third-party software or site). 

A user-friendly portal should let clients view invoices, save payment methods, enroll in automated billing, and make payments 24/7 with ease. This not only improves professionalism but also encourages faster payments.

3. Automated Invoicing and Collections:

Your billing software should operate seamlessly in the background, supporting your processes without adding extra administrative burden. Automation is critical because it keeps cash flow predictable, reduces the risk of human error, and ensures that billing tasks happen consistently, regardless of staff availability or workload. 

When routine processes like sending invoices or following up on late payments happen automatically, your team can focus on delivering services and growing the business instead of chasing overdue accounts.

Seek out features like:

• Recurring billing schedules
• Automatic invoice generation
• Email payment reminders/notices for overdue accounts

A robust billing platform will automatically send out new invoices (pulled from your PSA or accounting system) and nudge clients when payments are coming due or late. 

Automated dunning (escalating reminders for past-due invoices) can dramatically reduce your accounts receivable. 

Additionally, consider billing software that automates the application of late fees and implements automatic payment retries for failed transactions. The goal is to minimize the time your team spends chasing payments. 

4. Multi-Method Payment Options: 

A TreviPay survey found that 72% of B2B buyers are more likely to remain loyal to a business that supports their preferred payment method. This demonstrates how offering payment flexibility can directly strengthen client loyalty and long-term retention.

An alternative, reliable billing solution should support credit cards and ACH bank transfers, both of which are handled securely with tokenization and PCI compliance.

Recurring ACH or direct debit simplifies monthly collections. Look for features such as autopay enrollment and client self-service to save payment methods and manage recurring charges.

Platforms offering financing or “buy now, pay later” options can also help MSPs boost collections and accommodate larger invoices.

For example, FlexPoint’s FlexLine feature allows clients to finance an invoice over time, while the MSP gets paid upfront. This flexibility can significantly improve cash flow and client satisfaction.

5. Real-Time Reporting and Cash Flow Visibility:

Prioritize a platform with real-time dashboards that show AR metrics such as total outstanding invoices, aging reports, Days Sales Outstanding (DSO), and collected versus expected payments.

Look for detailed, filterable reporting by client, service, or date to spot billing bottlenecks, such as late-paying clients or consistently overdue service types. These insights help your finance team act proactively, such as adjusting payment terms or reminder schedules if DSO increases.

The best systems centralize data from both your PSA and accounting tools, providing you with accurate and actionable visibility. When comparing options, review the reporting interface to ensure it supports customization, scheduled emails, and easy exports.

In short, your new billing platform should double as a cash flow command center for your MSP.

6. Responsive Support and Easy Onboarding:

Switching billing systems can feel overwhelming, so strong onboarding and responsive support are key. The best ConnectBooster alternatives help onboard clients to their platform, connect your PSA and accounting tools, and train your team on all the features.

Look for vendors with proven MSP-focused service. FlexPoint, for example, is often recognized for its helpful, fast support and smooth setup process. 

Prioritize flexibility, too: month-to-month pricing, no long-term contracts, and transparent fees show the provider is confident in delivering value. 

One factor that often influences an MSP’s decision to move away from ConnectBooster is its three-year contract requirement. While long-term agreements can sometimes offer stability, they also create challenges if the platform doesn’t fully meet your needs or your business changes during that time. Being locked in can make it difficult (and costly) to switch to a more suitable option.

Choose a billing platform that offers more than just software. The right partner supports your transition, adapts to your needs, and sets your MSP up for lasting success. 

Top ConnectBooster Alternatives for MSP Billing

Now, let’s examine some of the top alternatives to ConnectBooster and how they stack up for MSP-focused billing. We’ve curated a list of five competitors that MSPs frequently consider. 

For each platform, we’ll discuss what sets it apart, particularly in terms of MSP workflows, integrations, and automation, as well as any potential drawbacks to be aware of, pricing, and other key details.

1. FlexPoint

FlexPoint is an all-in-one billing, invoicing, and payment platform designed specifically for MSPs. The platform was created to address many of the shortcomings MSPs experienced with older tools. 

FlexPoint Features:

• Handles recurring invoices, sends payment reminders, and automates collection
• AutoPay for recurring service charges
• White-labeled client portal hosted on your domain
• Supports credit cards, ACH, same-day ACH, and client financing (FlexLine)
• Dashboards for A/R aging reports, DSO KPIs, and cash flow insights
• Automated deposit reconciliation
• Syncs both ways with your PSA and accounting platforms for real-time accuracy

FlexPoint Integrations:

• Syncs with accounting systems such as QuickBooks Online, QuickBooks Desktop, and Xero
• Syncs with major PSA software: ConnectWise, Autotask, SuperOps, and HaloPSA

Pros of Using FlexPoint:

• Purpose-built for MSPs with deep billing automation requirements
• Offers complete control over branding and client experience
• Month-to-month pricing with onboarding support

• Option for MSPs to surcharge credit card transactions, but subject to state-specific surcharging laws

Cons of Using FlexPoint:

• No international payment processing, only the USA at this time

FlexPoint Pricing:

• Tiered plans based on monthly processing volume
• ACH as low as $0.25
• Credit card fees are competitive
• No long-term contracts or hidden fees

2. Maxio (previously Chargify)

Chargify, now rebranded as Maxio, is a subscription billing platform built for SaaS companies. Maxio is designed for subscription billing. The platform handles complex models such as usage-based billing, tiered pricing, and mid-cycle proration with ease.

Maxio Features:

• Supports usage-based billing, tiered pricing, and consolidated invoices
• SaaS metrics dashboard for MRR (monthly recurring revenue), client churn, and LTV (customer lifetime value)
• Automated dunning and proration logic for subscriptions

Maxio Integrations:

• Integrates with gateways like Stripe, PayPal Payflow, and Authorize.Net
• Syncs with QuickBooks, Xero, and Salesforce (via connectors)
• No native PSA support; custom integrations required

Pros of Using Maxio:

• Comprehensive analytics for recurring revenue models
• Flexible billing configuration

Cons of Using Maxio:

• Lacks native integration with ConnectWise or Autotask
• Limited portal branding
• Not designed for ticket-based or hourly billing
• Additional platform and gateway costs

Maxio Pricing:

• Pricing starts at $599/month for up to $100k/month in billing 

3. GoCardless

GoCardless is a popular choice for businesses seeking to simplify ACH and direct debit payments, and it’s increasingly being considered by MSPs that have a large number of clients on bank transfer payments.

GoCardless Features:

• Recurring ACH and international direct debit support
• Smart retry logic (Success+) to improve collection rates
• Email notifications for mandates, payment failures, and due dates

GoCardless Integrations:

• Integrates with QuickBooks, Xero, and Sage

Pros of Using GoCardless:

• Lower transaction costs than PayPal or credit card processors/payment gateways
• Supports international direct debit for global clients

Cons of Using GoCardless :

• No credit card payment support, ACH/debit only
• Lacks native PSA integrations (manual or API connection required)
• Client-facing tools are minimal, with limited branding options
• Slower funding times than card processors (2–5 business days)
• Transaction limits may apply for large invoices

GoCardless Pricing:

• Standard pricing begins at 0.5% + $0.05 per ACH transaction, capped at $5
• Advanced pricing starts at 0.75% + $0.05, capped at $6.25
• Pro pricing starts at 0.9% + $0.05, capped at $7
• International payments range from 1.5% to 1.9% + $0.05, depending on plan (no cap)
• Refunds cost $0.50, and chargebacks or failed payments are $5 each after 15 per month
• Custom pricing and add-ons (such as branded statements and advanced API access) are available on request

4. Stax Payments (Fattmerchant)

Stax (formerly Fattmerchant) is an all-in-one payment processing platform that has gained attention from MSPs looking for an alternative to ConnectBooster’s payment handling. 

Stax Features:

• Subscription-based pricing with no markup on interchange fees
• Recurring billing, ACH support, and card vaulting
• Basic client portal and virtual terminal tools

Stax Integrations:

• Integrates with QuickBooks Online and QuickBooks Desktop

Pros of Using Stax:

• Predictable pricing for high-volume MSPs
• Good invoice and card/ACH support

Cons of Using Stax:

• No native ConnectWise or Autotask integration
• Monthly fee may not be cost-effective for low-volume MSPs
• Limited international payment support
• The feature set isn’t tailored to MSP-specific workflows
• Interchange-plus pricing requires getting comfortable with variable rates

Stax Pricing:

• Starts at $99/month for up to $500,000/year in processing
• ACH typically costs $1 per transaction
• Interchange fees vary by card type; no added markup from Stax
• No long-term contracts or cancellation fees

5. PaySimple

PaySimple is built for service-based businesses and offers a simple, user-friendly way to invoice clients, accept payments online, and automate recurring billing. 

PaySimple Features:

• Simple invoicing and online payments for service businesses
• Recurring billing for card and ACH

PaySimple Integrations:

• Accounting: QuickBooks
• Others via Zapier
• No native ConnectWise or Autotask support

Pros of Using PaySimple:

• Easy to implement and operate
• Month-to-month contracts

Cons of Using PaySimple:

• Not optimized for PSA-driven workflows
• Minimal branding and automation
• Lacks features for complex billing scenarios

PaySimple Pricing:

• Flat monthly fee with card and ACH transaction costs
• Best for small MSPs or transitional billing setups

How FlexPoint Outperforms ConnectBooster for Modern MSPs

Among all the alternatives, we’ve given FlexPoint a special focus, and for good reason. FlexPoint is a next-generation MSP billing platform that was built to overcome the very limitations that frustrate ConnectBooster users today. 

Here are some ways FlexPoint outshines ConnectBooster in critical areas for modern MSPs:

1. End-to-End Billing Automation:

FlexPoint automates the billing process from start to finish. Invoices are generated directly from PSA data. Payment reminders go out on a set schedule. Clients make payments through the branded portal. Deposits are then reconciled automatically in your accounting system.

This unified billing workflow reduces administrative overhead, minimizes payment delays, and keeps your financial records aligned without extra manual steps. The result is greater accuracy, reduced human intervention, faster payment collections, and better visibility into your accounts receivable.

For MSPs managing recurring contracts, one-time projects, or milestone-based billing, this level of automation supports consistent cash flow and reduces the risk of errors during busy billing cycles. The platform is designed to keep your finance operations streamlined, even as your client base grows.

2. True White Label Client Portal:

FlexPoint gives MSPs complete control over the client-facing payment experience. The platform provides a fully branded portal hosted on your own domain, allowing clients to log in through your website, see your branding (logo and colors), and interact with a modern interface that reflects your company’s identity.

Within the portal, clients can view invoices, make payments, save multiple payment methods, and set up AutoPay, all within a consistent, secure environment that feels like a natural extension of your MSP’s business.

In addition to the portal, FlexPoint supports branded communications. Invoice notifications, payment reminders, and receipts are sent from your business’s email domain, reinforcing brand consistency and improving deliverability. 

Clients are less likely to overlook important messages, and they are more likely to recognize and trust communications coming directly from your company.

This level of branding control not only reinforces professionalism but also reduces confusion and support requests. Clients know exactly who they are interacting with, and the billing process becomes a smoother part of the overall service relationship.

For MSPs focused on delivering a polished, trustworthy experience, FlexPoint provides the infrastructure to ensure your brand stays front and center throughout the billing cycle.

3. Deep PSA & Accounting Integration: 

FlexPoint offers real-time, bi-directional syncing with widely used PSA platforms such as ConnectWise, Autotask, HaloPSA, and SuperOps, as well as accounting systems including QuickBooks Online, QuickBooks Desktop, and Xero.

When a client makes a payment through FlexPoint’s portal, the transaction is instantly recorded across all connected systems. The invoice is marked as paid in the PSA, the deposit is logged in the accounting platform, and all records remain aligned, without the need for manual reconciliation or delayed updates.

This continuous sync allows MSPs to maintain accurate financial records without waiting for scheduled batch processes or exporting data between systems. The result is faster visibility into revenue, fewer billing errors, and less administrative overhead.

For MSPs using a combination of newer and established platforms, FlexPoint’s broad integration support and real-time data flow provide a scalable foundation for managing billing and payment operations with accuracy and efficiency.

According to Ledge’s 2025 benchmarks, finance teams spend 20–50 hours each month on manual reconciliation. For a small MSP, that adds up to 240–600 hours per year, not including time spent correcting errors or reconciling untracked payments.

For MSPs evaluating ConnectBooster, it is important to factor in how syncing frequency, platform compatibility, and manual steps affect overall efficiency. While ConnectBooster offers core integrations, FlexPoint offers a more automated and real-time approach to managing billing and reconciliation.

4. Flexible Payment Options:

While ConnectBooster supports basic credit card and ACH transactions, it does not offer the full range of payment options or customization features that many MSPs now require. 

In contrast, FlexPoint supports credit cards, ACH, and Same-Day ACH, along with built-in support for installment plans and client financing through FlexLine (for invoices over $10k). This combination allows MSPs to get paid on time while offering more accommodating payment structures to clients.

Consider a $9,000 cybersecurity upgrade project. With FlexPoint, you can break it into three milestone-based payments:

• $3,600 due upon contract signing
• $3,000 due after implementation
• $2,400 due after final testing

Each installment can have its own payment method, surcharge policy, and AutoPay rule. 

For example, the first two payments could be made by credit card, while the final balance is paid via ACH to minimize fees. FlexPoint automates the schedule, sends reminders, and applies the appropriate rules without requiring manual tracking or multiple invoices.

Same-Day ACH is another area where FlexPoint provides a cash flow advantage. Unlike standard ACH payments, which may take several days to settle, Same-Day ACH allows funds to be deposited on the same business day. This is particularly useful when managing payroll, vendor invoices, or end-of-month cash needs.

Lastly, FlexPoint enables you to configure AutoPay rules on a client-by-client or agreement-by-agreement basis, reducing administrative workload while improving payment consistency. 

Clients appreciate having choices. Those who prefer ACH save you money, while those who require card payments can still be accommodated, on terms that protect your margins.

5. Actionable Reporting and Visibility:

FlexPoint provides real-time dashboards that are purpose-built for MSP finance teams. These dashboards display accounts receivable, cash flow projections, average payment timelines, and aging summaries, all updated continuously as new data flows in. 

Because FlexPoint is directly integrated with your PSA and accounting systems, it understands contract terms, invoice statuses, and client-specific billing rules.

This level of visibility gives MSPs a practical command center for financial operations. 

For example, if a client consistently pays on time, FlexPoint’s metrics can support the decision to increase their credit limit. If another client shows a growing balance in a 60–90 day aging bucket, FlexPoint makes it easier to identify the issue and prioritize collections.

MSPs using FlexPoint have on-demand access to the data they need to make informed decisions, without time-consuming reconciliation steps.

While ConnectBooster can offer useful summaries, it does not provide the same level of integrated insight, automation, or MSP-specific financial reporting that FlexPoint delivers as a core feature.

For MSPs seeking to reduce manual reporting tasks and gain actionable financial insight in real time, FlexPoint offers a more advanced and scalable solution.

6. Fast, Supportive Onboarding:

Transitioning from ConnectBooster to a new billing platform is a significant undertaking. However, FlexPoint is built to make the process straightforward and efficient. 

From the beginning, you are paired with a dedicated onboarding specialist. This team member helps you import your client data, connect your PSA and accounting systems, and customize your client portal with your branding. FlexPoint also provides client communication templates so you can clearly explain the change and highlight improvements, such as a more intuitive payment experience.

The onboarding program is organized into four clearly defined phases, each with specific milestones, guiding you from initial setup through to going live. 

Since FlexPoint is purpose-built for MSPs, its team understands the operational challenges you face, provides guidance based on industry best practices, and configures the platform to fit your specific billing workflows. MSPs can typically go live within 24 hours. 

Once your system is live, FlexPoint’s MSP-focused support team remains readily available. 

Whether you are troubleshooting a failed payment, adding a new integration, or adjusting automation settings, you will work with specialists who understand MSP billing priorities and the importance of resolving payment-related issues promptly. This ongoing partnership allows FlexPoint to help you refine your billing processes over time and adapt the platform as your business grows.

Conclusion: Upgrade Your MSP Billing and Payment Stack

As we’ve seen, sticking with the familiar isn’t always the best choice when it comes to MSP billing software. 

ConnectBooster may have gotten you this far, but modern MSPs are finding that more powerful and flexible alternatives can unlock new levels of efficiency, professionalism, and cash flow. 

The right platform will integrate with your ecosystem, automate tedious tasks, and delight your clients with a smooth payment experience.

When evaluating ConnectBooster vs. the competition, keep your end goals in focus: Do you want to spend less time chasing invoices and more time growing your business? 

Do you want your clients to enjoy (or at least not dread) the billing process? 

If so, the alternatives we discussed, especially FlexPoint as a best-in-class MSP billing solution, offer a clear path forward. It brings the features and support that today’s MSPs need to scale without billing headaches.

For MSPs aiming to scale and streamline their financial operations, FlexPoint offers a clear path forward.

MSPs that have upgraded to FlexPoint often see tangible benefits. For example, after switching from a legacy billing tool, Circuit Saviors, a California-based MSP, saved 16+ hours per month in billing admin and increased cash flow by ~30% thanks to automated payments and autopay rules. 

These kinds of improvements illustrate how a platform such as FlexPoint can transform billing from a burden into a strategic advantage.

In closing, upgrading from ConnectBooster to FlexPoint is an opportunity to modernize your financial operations. The result can be faster payments, less payment friction, fewer billing errors, happier clients, and better insight into your business’s financial health. 

Ready to upgrade from ConnectBooster? 

FlexPoint delivers automated billing, deep integrations, and a branded client portal—everything your MSP needs for next-level payments.

Schedule a demo today to see FlexPoint in action.

Additional FAQs: ConnectBooster Alternatives for MSPs

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