About
“FlexPoint keeps my accounts receivable rolling, which means cash is always coming in. They’ve been an incredible partner to work with.”
Lisa Niekamp-Urwin, President and CEO at Tomorrow’s Technology Today
About
Tomorrow’s Technology Today is a managed technology services provider based in Ohio, serving SMBs nationwide. Its suite of services, including cybersecurity, data recovery, and more, has earned the company partnerships with several industry leaders, including SentinelOne, CompTIA, Microsoft, and Dell.
Challenge
Tomorrow’s Technology Today needed a payments platform that was flexible, user-friendly, and secure
Like many tech-focused SMBs, Tomorrow’s Technology Today relies on a consistent cash flow as its foundation for growth. So when its payments processing platform abruptly shut down, just as the company was onboarding several large clients nationwide, the team had limited time to find a viable replacement.
The company’s CEO and President, Lisa Niekamp-Urwin, immediately knew she needed a platform that both her Accounts Receivable team and clients could use without assistance. Previous platforms were clunky and often required a learning curve for both the TTechT team and the client. So prioritizing user-friendliness would both improve internal efficiency and bolster the client experience.
Since payments technology is constantly evolving, Lisa also sought a provider that wouldn’t lock the company into a long-term contract. As an industry veteran with decades of experience, Lisa knew the importance of remaining nimble during critical growth periods.
But most importantly, as a cybersecurity-focused company, Tomorrow’s Technology Today needed a provider that could offer a secure payment process that would build trust with prospective and existing clients.
After evaluating several solutions, a colleague recommended Lisa to FlexPoint. Following a quick 15-minute demo, she knew our payments automation platform would be the perfect replacement.
“Before FlexPoint, it was financial havoc. When you have an accounts receivable problem, it is detrimental to the entire business.”
Solution
FlexPoint helps streamline cash flow management while bolstering the client experience
What initially won Lisa over was FlexPoint’s intuitive UI. Deposits, payments, and invoices were clearly displayed via the platform’s dashboard, giving her team a top-level view of the company’s cash flow with a single click. FlexPoint also helped automate tedious tasks like invoicing and collecting payments, boosting the efficiency of Lisa’s AP team on day one.
Of course, Lisa also had to ensure her clients were able to migrate to FlexPoint without friction. Our dedicated onboarding team provided steps and help guides to notify her clients about the change, making the transition as smooth for Tomorrow’s Technology Today as it was for its customers.
However, Lisa considers FlexPoint’s greatest asset to be its ability to combine flexibility and security. On top of delivering a branded payments portal, FlexPoint also offered alternative payment options (such as credit card payments) that were secured with top-tier encryption. The best part? Lisa doesn’t incur any fees when her clients use these options, as FlexPoint offers a credit card surcharge.
“Onboarding with FlexPoint was literally like turning on a switch. It was an incredibly simple, user-friendly experience.”
Results
Tomorrow’s Technology Today transforms payment processing from a burden to a competitive advantage
Looking back a year later, Tomorrow’s Technology Today has not only streamlined its payment processing but also elevated client relationships and operational efficiency thanks to FlexPoint.
And the results speak for themselves:
- 30 minutes saved per invoice
- 5% reduction in accounts receivable balances
For Lisa and her team, FlexPoint has become more than just a payment solution—it’s a critical partner in their journey toward sustainable growth. Tomorrow’s Technology Today can continue to expand its business with its accounts in good hands.
“It’s natural to be apprehensive about adopting a new payment provider. But, the FlexPoint team has made the entire process incredibly painless. They made me feel like part of the family.”
