See everything the agents do. Act on what needs you.
Dedicated dashboards give you a live view of every action the agents take, everything it has queued up, and every item waiting on your approval.

See everything the agents do. Act on what needs you.
Dedicated dashboards give you a live view of every action the agents take, everything it has queued up, and every item waiting on your approval.

The right message to the right client, without your time.
Writes and sends collection emails based on each account's history, balance, and relationship. You set the tone. The agent handles the rest.

A phone call still works. Now you don't have to make it.
For clients who don't respond to email, a call still gets through. The agents call on your behalf and give the client a direct path to resolve the balance.

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Nocapability turns on without your explicit decision.

Configure which accounts the agents touch, at what stage it engages, and when it escalates to you.

Every action logged, every decision explained. Review, override, and adjust at any time.
On voice calls, yes. The agent identifies itself as calling on your behalf. Email outreach goes out under your brand, the same as all FlexPoint communications.
Yes. Every capability is independent. Use what fits your business, leave the rest off.
Agents are available as an add-on for FlexPoint customers. Talk to our team to learn more.