FlexPoint is incredibly easy to work with; they support their product from end to end, and the platform is stable and reliable. It has every payment portal functionality that you need.”

Garrett Snelling

FlexPoint's Working Capital Solutions have been crucial in helping Loud & Clear expand its services to enterprise-level clients. The boost in our number of clients & annual revenue has been staggering.

Patrick Kemp

FlexPoint is incredibly easy to work with; they support their product from end to end, and the platform is stable and reliable. It has every payment portal functionality that you need.”

Garrett Snelling

Patrick Kemp

WJP Technology Consultants

WJP saves 15% per month on automated client invoices with FlexPoint.

Bill Perkins

President/CEO at WJP Technology Consultants

30%

increase in clients using AutoPay

faster payment processing

15%

cost savings

30%

increase in clients using AutoPay

faster payment processing

15%

cost savings

FlexPoint simplifies our accounting process significantly, from integrating with our billing systems to automating monthly invoices. The ease of use for us and our clients has been exceptional.”

Bill Perkins, President/CEO at WJP Technology Consultants

About

WJP Technology Consultants is a trusted cybersecurity and IT services firm with over 30 years of experience. Their expertise simplifies IT implementation and maintenance to support SMBs across the United States.

Challenge

WJP Tech’s previous billing solution was too costly for its limitations

WJP faced a hurdle with its billing solution. Their current provider had been adequate for their needs, but it had limitations that undermined the value it offered:

Impersonal support with no direct contact
Overcomplicated customer onboarding
High monthly cost plus transaction fees

When Bill Perkins, WJP’s President & CEO, met with the FlexPoint team at an industry event, he saw an opportunity to improve their payment process. A quick comparison to their existing provider revealed FlexPoint’s seamless onboarding process and cost-effective, personalized service would be a good fit.

When we met the FlexPoint team, we were ready for a new platform. It was easy to work together right off the bat and felt like a great fit for our business.”

Solution

FlexPoint automates invoicing to save time for WJP Technology Consultants and their clients

Partnering with FlexPoint simplified WJP’s day-to-day accounting process.

Unlike WJP’s previous provider, FlexPoint offered:

An intuitive interface to help WJP monitor clients.
Automated payments so clients can store a payment method and set a payment date.
Seamless integration with Quickbooks and other tools.
A unified view of upcoming payments and recurring invoices.

FlexPoint is seamless and trustworthy. The custom-branded portal is integrated with client's WJP account. Once they receive their first invoice, it’s easy to set up an account, add a payment method, make payments, and set up AutoPay. The result is a reliable and secure payment process that improves WJP’s cash flow and makes it easier for clients to pay.

But Bill says FlexPoint’s white-glove support is perhaps the most significant value-add. He says they feel like a true partner who knows WJP’s business and its customers. As an early adopter, WJP became a close collaborator who provided valuable feedback to the FlexPoint team.

For the last two years, FlexPoint has continued to improve by accommodating some of our needs and listening to feedback. Today, it's even more automated and easy for clients to navigate.”

Results

WJP receives payments 3x faster, thanks to FlexPoint

Not only does WJP save money, but they also have more time to follow up on client questions and requests faster. Bill says the value they get from FlexPoint far exceeds WJP’s previous solution. Best of all, client satisfaction is high, thanks to a simpler onboarding process.

Here are the key results so far:

30% increase in clients using AutoPay
3x faster payment processing
15% cost savings

As WJP plans for long-term growth, FlexPoint ensures success with quick payments, continuous improvements, and a personal touch.

Working with FlexPoint has been a more personal relationship than a large company. We were just a number to our previous provider, but FlexPoint supports us like a partner.”