All
FlexPoint is incredibly easy to work with; they support their product from end to end, and the platform is stable and reliable. It has every payment portal functionality that you need.”
Garrett Snelling
FlexPoint's Working Capital Solutions have been crucial in helping Loud & Clear expand its services to enterprise-level clients. The boost in our number of clients & annual revenue has been staggering.
Patrick Kemp
FlexPoint is incredibly easy to work with; they support their product from end to end, and the platform is stable and reliable. It has every payment portal functionality that you need.”
Garrett Snelling
FlexPoint's Working Capital Solutions have been crucial in helping Loud & Clear expand its services to enterprise-level clients. The boost in our number of clients & annual revenue has been staggering.
Patrick Kemp
TAZ Networks
Learn how TAZ Networks used FlexPoint to streamline invoicing with AutoPay and minimize past-due receivables.
Gaby Patterson
Accountant at TAZ Networks
4x
reduction in AR aging
30%
decrease in invoicing time
4x
reduction in AR aging
30%
decrease in invoicing time
FlexPoint automates past-due invoice emails, something I used to spend at least two days per month on. I just love everything this platform does for me.”
Gaby Patterson, Accountant at TAZ Networks
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About
TAZ Networks is an MSP serving small to medium-sized businesses in Metro Detroit. They offer a live local help desk, cloud computing solutions, and comprehensive data protection measures. These resources help small businesses focus on growing their operations.
Challenge
TAZ Networks wanted a centralized invoicing platform to reduce its invoicing burden
Gaby Patterson, Accountant at TAZ Networks, was burning time chasing past-due payments and re-sending invoices to clients — and the issue was compounding. TAZ had accumulated a sizable past-due statement, and clients had nowhere to go to look for their own invoices. Emails came in almost nonstop.
Gaby decided a client portal would eliminate the manual work of sending QuickBooks statements and reduce fees by offering automated payments.
That’s when the MSP’s owner discovered FlexPoint. He was immediately hooked by FlexPoint’s reasonable pricing and easy-to-navigate interface.
I was manually entering all of the statements and past dues from Quickbooks. I wanted a more standardized platform that our clients could log into to check the status of their accounts.”
Solution
FlexPoint’s client portal streamlines invoicing with AutoPay
FlexPoint’s client portal was a hit from day one.
Invoices can get incredibly involved, but TAZ’s clients can use the portal to view the breakdown of different services and items by themselves — which they’d much rather do than talk to an accountant. Instead, they use the passwordless portal and access their invoices on their own time. This was particularly helpful for larger clients, who were more at risk of invoices getting lost in their large volumes of mail.
Clients also like the convenience of storing their credit card information in the portal’s AutoPay option. Doing so makes their monthly payments more efficient while eliminating invoicing work for Gaby. And no intermediary knows their credit card information, making clients feel far more secure.
Because FlexPoint standardizes the invoicing and payment processes, Gaby doesn’t have to send individual invoices from QuickBooks or grapple with each client’s preferred payment method.
Our clients like the easy-to-navigate portal where they can always view their invoice status. Many of our biggest clients get lots of invoices throughout the month, but they no longer have to worry about ours getting lost in the pile.”
Results
FlexPoint minimized TAZ Networks’ past-due receivables
Working with FlexPoint has significantly decreased TAZ Networks’ backlog. Previously, past-due invoices averaged six to eight months overdue. Now, they’re down to one to two months.
Because FlexPoint automatically sends past-due invoice emails, Gaby has time to focus on her other accounts receivables responsibilities. Using Flexpoint also significantly reduced the amount TAZ Networks pays for their payment processing across the board. Here’s how TAZ Networks has continued to benefit:
- 4x reduction in AR aging
- 30% decrease in invoicing time
Right off the bat, using FlexPoint saved me three days a month where I can do the rest of my job. I don’t have to send out email receipts or invoices anymore, and that’s huge.”
FlexPoint is Built for You
A single solution to help your business simplify billing. No long term contracts necessary.
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