Loud & Clear

FlexPoint has made my job easier because I can depend on invoices to go out without oversight, and I'm notified about absolutely every payment and message. It's reduced my accounts payable/receivable workload by 75%.

Juli Brinkley

FlexPoint's Working Capital Solutions have been crucial in helping Loud & Clear expand its services to enterprise-level clients. The boost in our number of clients & annual revenue has been staggering.

Patrick Kemp

Juli Brinkley

Patrick Kemp

Challenge

Loud & Clear sought to work with more enterprise-level clients but was hindered by cash flow

As a well-known MSP in its local market, Loud & Clear built an impressive portfolio of startup and franchisee clients. As the company grew, the team set its sights on an enterprise-level clientele. However, fronting these clients on large-scale projects proved to be challenging because of Loud & Clear’s limited and often unpredictable cash flow.

Patrick Kemp, Co-Founder and Director of Operations at Loud & Clear, hoped to cover these capital expenses by asking large clients to pay in advance. Yet, he found most enterprise-level clients were hesitant to foot the bill for hundreds of thousands of dollars of equipment to facilitate Loud & Clear's work.

The company needed a solution that would deliver a consistent and predictable cash flow.

While browsing for solutions on Reddit, Patrick came across FlexPoint, whose versatile working capital solutions perfectly aligned with his company's needs.

We were going after some large clients who needed hundreds of thousands of dollars of equipment for us to start. They wanted the ability for terms, but I couldn't offer it to them, so we couldn't work with them. We onboarded FlexPoint, and immediately, I could go after those clients."‍

Solution

FlexPoint streamlined Loud & Clear’s payments to increase cash flow for capital improvements

FlexPoint worked with Loud & Clear to expedite financing for large clients and streamline its payment processing workflow.

FlexPoint's Working Capital Solutions proved vital in helping Loud & Clear accumulate capital before taking on larger contracts. Now, Loud & Clear offers clients flexible payment terms with invoices settled in as little as 24 hours — a process that single-handedly bolstered its ability to work with enterprise-level clients.

Patrick also enjoys how FlexPoint has streamlined payment processing for his team. As a small yet scrappy MSP, time is an incredibly valuable asset for Loud & Clear. With FlexPoint's Cash Flow Automation, Patrick receives timely payments without sifting through invoices or playing email tag with clients. This streamlined process has empowered Loud & Clear to process payments 5x faster than when they were using Quickbooks alone.

Using FlexPoint for payment processing and streamlining cash flow was a game changer. They've helped small MSPs like ourselves level the playing field and take on high-profile clientele."

Results

Loud & Clear’s annual revenue grew 5x in only 8 months

Eight months and over $500,000 later, Loud & Clear has effectively bridged the gap between growth and cash flow. Now, Patrick spends less time managing and chasing down payments and more time building relationships with high-profile clients.

Here are a few milestones Loud & Clear achieved since our partnership began:

400% revenue growth in under a year
5x faster payment processing
Thousands saved in fees and interest

Patrick looks forward to the evolution of FlexPoint's functionality in the coming years. As an early adopter, he's proud to be a part of the platform's development and is eager to help our team deliver the tools needed to help our customers drive growth.

I didn't want Loud & Clear to be just a number. I wanted us to sit at the forefront of innovation for the platforms and partners we chose to work with. FlexPoint clearly wants to see their product grow and morph into exactly what their customers need."

Loud & Clear

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