Net-Tech

FlexPoint has made my job easier because I can depend on invoices to go out without oversight, and I'm notified about absolutely every payment and message. It's reduced my accounts payable/receivable workload by 75%.

Juli Brinkley

FlexPoint's Working Capital Solutions have been crucial in helping Loud & Clear expand its services to enterprise-level clients. The boost in our number of clients & annual revenue has been staggering.

Patrick Kemp

Juli Brinkley

Patrick Kemp

Challenge

Net-Tech’s president used to spend 60 hours on annual invoicing

Before partnering with FlexPoint, invoicing, reconciling, and chasing checks took up to 60 hours each year. That’s a lot of productive time Net-Tech Consulting’s President, Zachary Kinder, would rather use to scale his company, and he was ready to reclaim his time.

There were other aspects of Net-Tech’s billing systems that he wanted to overhaul as well:

Inconsistencies in cash flow: Many Net-Tech clients mailed checks that would arrive months after bills were due. This meant Zachary spent a lot of time tracking down manual payments.
Excessive processing fees: Zachary was no longer willing to keep sacrificing portions of his company’s profits to other platforms, which charged 1% of ACH payments.

Fortunately, Zachary discovered a solution to eliminate these frustrations: FlexPoint.

Receiving belated checks, especially for small sums, created this inconsistency in cash flow that became such a massive pain point over time.”

Solution

FlexPoint’s AutoPay effectively eliminates late payments

Zachary’s favorite aspect of FlexPoint is that the platform has eliminated the friction of getting paid. FlexPoint’s client portal allows people to decide how to pay their bills: AutoPay, ACH bank transfer, or another method.

One Net-Tech customer used to be late on every payment, no matter what Zachary did. Now, with a credit card connected to the FlexPoint portal, that client pays on time in just one click.

FlexPoint’s convenient suite of payment options is also better for Net-Tech’s clients. With check fraud on the rise, Zachary says payment automation is especially important.

He’s seen other benefits as well, including:

Fixed cost: FlexPoint doesn't penalize Net-Tech for making money, and we don’t charge micro-transaction fees.
Responsive customer support: FlexPoint is always available to answer any of Zachary’s questions to optimize the platform for his company.

FlexPoint is a technology-driven platform. You can tell that they've really gone out of their way to think of what you need to be successful in this space, and they integrate with the platforms that we use. It's a win-win, and the people behind it have been spectacular.”

Results

Net-Tech receives payments 20 days faster

FlexPoint’s payment automation has streamlined Net-Tech’s cash flow and put them ahead on their expenses. Plus, Net-Tech clients have quickly embraced FlexPoint’s AutoPay and ACH options.

In fact, one past-due client owed three months of payments, but once Net-Tech onboarded them to FlexPoint, they paid all three invoices at once. Another two customers swapped from credit card payments to ACH transfers on FlexPoint, which meant Net-Tech no longer covered those credit card fees.

Meanwhile, clients who want to continue to pay by credit card can safely store their cards on the FlexPoint platform — and Net-Tech’s accounting team no longer needs to send receipts or invoices because FlexPoint handles both automatically.

That all adds up to:

80% faster invoicing
20-day faster payments
Thousands saved in ACH fees

Zachary says it’s exciting to contemplate what reliable, consistent cash flow can do for his business, and he looks forward to continuing Net-Tech’s partnership with FlexPoint.

The biggest game changer with FlexPoint is that they’ve eliminated the friction inherent to getting paid. Late payments waste everybody's time. But with FlexPoint, we’re just not experiencing them like before. It’s so easy; clients pay in one click.”

Net-Tech

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